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What Our Clients Say...

Clients' Reviews and Thoughts

Our clients' satisfaction is our top priority. Here's what they have to say about their experiences with us.

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T. Thompson, AFLAC

Your decorations are ALLLLL in our comments from our week.  Thank you for being such a good person to work with! Far exceed our expectations every time.  Thanks for everything again!

C. Snider

The venue and decorations were beautiful for our baby shower.  Everything was awesome!! We really appreciate everything. Everyone complimented how beautiful everything was.

V. Fogle

When I tell you, you turned a simple building into something extravagant! You definitely understood the assignment!! We had so many people give compliments about the atmosphere that was set and it was exactly what I was looking for. I just had to tell you thank you again.

A. Watkins

From our baby shower to our wedding, she's been IT! 10 out of 10, will always recommend Queen of Custom!

E. Elmore

Thank you so much for decorating and going beyond our expectations.  Everything was absolutely breathtaking!! YOU ARE THE BEST!

L. Fogle

She is definitely the best, professionalism 10, customer satisfaction 10, response time 10, HIGHLY RECOMMEND!

B. Simmons

B. Wise

 Thank you from the bottom of my heart! Everything was amazing!!!
Diandra is a beast at what she does.  Thank you for making my day even more special!

K. Clinton, OCAB

The Queen of Custom certainly knows how to take a vision out of your head and bring it to LIFE!! Our room was absolutely stunning!! I wanted something different this year and I was blown away again!! Thanks for your professionalism and timely setup with hours to spare!  Everyone loved it.

A. Brown

Everyone said my baby shower was different.  They asked if I told you what to do and I said nope! I just told her the theme and whatever you did, I knew I would be satisfied.  Thank you again, everything was beautiful!

T. Kelley

Diandra is nothing short of a miracle worker!  She's a consummate professional and my go-to for event design.  I often wish that I am planning an event so that I can work with her. Diandra is always professional, provides reasonable prices that are commensurate with her skill and high quality service, and goes above and beyond to provide a personalized experience.  In addition to her professionalism, she is kind, patient, and helpful--she is a joy to work with.  She deserves the highest recommendation and I would use her time and time again.

Celebratory events require a 33% payment of the full event amount. This fee is a nonrefundable retainer that secures your event on our calendar.   The remaining balance will be divided into equal monthly payments with the final payment due 15 days before the event.  

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Weddings require a $1000 flat rate nonrefundable retainer. The remaining balance will be divided into monthly payments with the final lump sum payment due 45 days before the wedding date.

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In the event of cancellations, any and all payments received will be forfeited.  The client reserves the right to transfer any unused portions to another event within one year.  Approval contingent upon availability.  If the event is of a different sort, colors, and or theme, the client may be responsible for additional fees.

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In no way can the contracted amount be reduced once the estimate has been approved.  Cancellations made 60 days before any event will result in payment of full invoice amount.  

Santee, South Carolina

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